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We take great care in ensuring your products arrive in perfect condition. However, if you receive a damaged item, we’re here to help with a hassle-free exchange.

Policy Details:

Eligibility: Exchange is only available for products that are received in a damaged or defective condition.

Proof Required: Please provide clear photos or videos of the damaged product along with your order details when contacting us.

No Returns: We do not accept returns or issue refunds for damaged items. Only exchanges are permitted.

Exchange Process: Once we verify the damage, we will send a replacement product at no additional cost.

Non-Eligible Items: Products damaged due to misuse, mishandling, or after delivery are not eligible for exchange.

How to Request an Exchange:

Email us or contact our customer service team.

Include your order number, photos/videos of the damage, and a brief description.

Our team will respond within [24-48 hours] with the next steps.

Thank you for your understanding and cooperation.